Job description
About the role
AI products fail when the interface hides uncertainty, asks users to trust unexplained automation, or ignores the workflow around the model. This role designs the product experience from discovery through production handover.
The mandate
You will work with founders, operators, engineers, and researchers to understand the job, decision, data, and consequence of error. You will shape information architecture, interaction models, prototypes, design systems, and production details for AI-assisted and agentic workflows.
The role requires curiosity about system behavior. You should be comfortable designing confidence, provenance, review, correction, fallback, permissions, and monitoring—not only ideal-state screens.
What strong performance looks like
You turn an ambiguous technical capability into a coherent workflow that users can understand and control. Prototypes answer meaningful questions, engineering receives clear interaction logic, and the released product remains usable when the AI is uncertain or wrong.
How we work
Design is part of the delivery team, not a downstream service. You will participate in discovery, challenge technical assumptions, test concepts directly, and stay engaged through implementation and refinement.
Responsibilities
The work this role is expected to own.
- Lead discovery and workflow mapping with users, buyers, domain experts, and technical teams
- Design interaction patterns for AI suggestions, agents, review, correction, provenance, and fallback
- Create information architecture, prototypes, production UI specifications, and design-system components
- Plan and run focused usability studies that change product or engineering decisions
- Collaborate closely with software and AI engineers through implementation and quality review
- Document edge cases, states, accessibility behavior, and responsible interaction boundaries
Requirements
Capabilities and experience that support success in this role.
- Professional product-design experience on complex software or workflow products
- Strong interaction, information architecture, prototyping, and visual-design fundamentals
- Portfolio evidence showing how research and iteration changed a shipped product
- Ability to understand technical constraints and design for incomplete or uncertain system behavior
- Strong written and verbal communication across product, engineering, and business contexts
- Commitment to accessibility, clarity, and user control
Nice to have
Useful adjacent experience, but not a substitute for the core requirements.
- Experience with AI-assisted, agentic, analytics, or developer-facing products
- Ability to contribute to frontend implementation or design-system code
- Experience in enterprise, industrial, regulated, or high-consequence workflows
How to apply
Send a concise introduction connecting your experience to the mandate. Include links to shipped, published, measured, or inspectable work, and identify the decisions or tradeoffs you personally owned.
Compensation, engagement structure, benefits, jurisdiction, eligibility, and working-time overlap are discussed early in the process. Generic cover letters are not required.
Email your application